000			00322nam a2200133Ia 4500
008			220613s9999||||xx |||||||||||||| ||und||
100			_aDale H Besterfield
245		0	_aTotal Quality Management
250			_a3rd (2011)
260			_bPearson Education
300			_a558
650			_aHospital Administration
942			_cGB
999			_c8833 _d8833